Questions and Answers | Being a Good Mentor for Coffee Lovers

By Sarah Leslie, Regional Manager and Trainer, Gimme! Coffee “The Specialty Coffee Experience” is a topic that I find very exciting—but also overwhelming. With each new barista I train or coffee that I taste, I am always thinking: How can I ensure that specialty coffee is attainable and approachable? How can I provide opportunities for …

Show and Tell | Why and How You Should Talk to Consumers About Roasting

By Christopher Schooley, Coffee Shrub How do you talk about roasting with your customers? This is a question I’ve asked a number of coffee roasters over the years. Some roasters talk about profiles and development of flavors, some talk about the roasting machine and technology, and some simply don’t talk about it and focus more …

Atmospherics: Delivering More than a Cup

By Emma Sage Scientifically speaking, drinking a cup of coffee is what is called a multimodal sensory experience. This means that it’s the interaction of our five senses, and all the external factors influencing them (called “multisensory interactions”), which underlie our perception of flavor (Auvray and Spence 2008). There is also research (and lots of anecdotal …

Price and Value | Global Forces in Specialty Coffee

By David Piza Cossio, Relationship Coffee Manager, Sustainable Harvest Coffee Importers In early September of this year, international coffee prices for Arabica coffee plunged to a 4-year low, breaking the $1.16/lb threshold experienced back in the early stages of the Great Recession. The large Brazilian crop is estimated to surpass 50 million 60kg bags during …

Sustainability Efforts at Retail | How Can We Make an Impact?

Interview With Richard Young, Food Service Technology Center Chronicle: Your work focuses on promoting energy efficiency practices in the food service sector. What are some of the ways you explain why it is important to care about these efforts?  Richard: Commercial food service operations, from cafes to cafeterias, are very energy-intensive. Most operators have no idea what …