Business Insights from the Square Coffee Data Report and the Retail Sentiment Index (RSI)

By Heather Ward The independent coffee shop is an integral part of so many neighborhoods. It’s a space where communities come together. But with that independence comes the unique challenges of running a small business, while seeking to make coffee more sustainable from the farmer to the barista. In order to achieve both, information is …

Expanding the Conversation: Specialty Coffee Retail Sentiment Index (RSI)

By HEATHER WARD Let’s focus for a moment on the retailer segment of the industry. Perhaps you can think back to a conversation you have had with a friend at a coffee event. You and your friend both own a coffee shop and the conversation may have gone something like this: Your friend tells you she …